HTConnect Support
How can we help?
Find help for internet and NBN, mobile and travel eSIM, BizCloud PBX, domains, websites, email and your account.
Browse help topics
Getting Started & Account
Internet & NBN
Mobile & Travel eSIM
Business Phone & PBX
IVR script examplesPorts used on your PBXTeams - Offered by BriaSIP CISInternational RatePBX FeaturesFree calls to 50+ international destinationsStd Australia RateHashTech-SIP-Trunks-BrochurePorting FormAdvanced Features CostHigh-Risk International DestinationsPorting TOCExtension Remote TempaltesSIP Trunk Product Integration & ProtocolSoftPhone Clients DownloadPBX Feature Code ( On handsets )How to install Grandstream handsetsHow to Dial Internationally from Australia Using 0011How to setup call diversion.How to Set Up BizCloud PBX with Grandstream VoIP Phones (VitalPBX Guide)How to Use BizCloud PBX Connect on Your Phone: Download, Log In & Log Off | Vitalpbx Mobile AppRate Card - SIP NakedRate Card - Premium SIP TrunkRate Card - SIP ULTD PlusHow to Log in and Navigate the WebRTC InterfaceRate Card - SIP Line ULTDConfigure WebRTC Client Settings in HashTech SIPHow to Forward Your DID NumberHow to Use the BizCloud PBX Phone Book
Domains, Websites & Email
wpcentral - Central Management of Wordpress - Backup , Plugin, UpgradeName ServerHow to manage email accounts in Cpanel - VideoSiteJet Free vs. Premium SiteWebsite Design / Development Requirement GatheringSiteJet - Chinese IntroSPF Records / DKIMHow to use Hash365 Email Service & MigrationHow to build a DMARC recordSiteJet - EnglishHow to manage your DNS with CpanelHow To Change The Timezone For CPanel In Webmail?IMAP - Migration Tools - Imapsync OnlineMove Your Website, Emails, and Domains to HashTech Hosting ServicesHow to setup your Cpanel email onto mobile phone ( iphone or android )How To Connect cPanel Email to GmailHow to Generate a Logo for Free: A Quick GuideHow do you login to your Wordpress from Cpanel ( or reset your password of Wordpress Admin )How to Change GoDaddy Nameservers to HashTech DNSHow to Configure cPanel MX Records for Microsoft 365 (Outlook 365)How to Change Crazy Domains Nameservers to HashTech DNSHow to Configure cPanel MX Records for Google Workspace (G Suite / Gmail)How to Change Namecheap Nameservers to HashTech DNSHow to Change Squarespace Domain Nameservers to HashTech DNSHow to Change Porkbun Nameservers to HashTech DNSHow to Change Bluehost Nameservers to HashTech DNSCloudflare Registrar: Can I Change Nameservers to HashTech DNS?
Legal & Service Documents
General TermsGeneral privacy policyPrice Match TermsFair Use Policy - May 2026Telecommunication Master Service Agreement ( MSA )Direct Debit Authorization terms and conditionsLate FeeWordpress Managed Services Service Agreement & Terms of contions.Network Setup Service Agreement & DetailsDomain Name TermsWeb Development & Design Master Agreement
PBX Features
Hosted phone system
Let your customers configure and deploy phone system in minutes
Fully re-brandable
A true multi-tenant platform
Zero touch SIP device provisioning
Microsoft Teams integration
Grab a number and point to anywhere
Port existing numbers or instantly provision a new one
Incorporate any device, even if it's not part of the phone system
Enable simultaneous ring to your mobile or home phones
Even record their calls for peace of mind
Expand with ease
As your customer business grows, so does their call flow
Simply link up new numbers to an existing flow or drag and drop new features in, instantly
EN