HTConnect Support

How can we help?

Find help for internet and NBN, mobile and travel eSIM, BizCloud PBX, domains, websites, email and your account.

Browse help topics

All categoriesBusiness Phone & PBX

Business Phone & PBX

BizCloud PBX, SIP trunks, numbers, handsets and apps.

BizCloud PBX

PBX features, configuration and everyday use.

IVR script examples PBX Features Advanced Features Cost PBX Feature Code ( On handsets )How to setup call diversion.How to Set Up BizCloud PBX with Grandstream VoIP Phones (VitalPBX Guide)How to Use the BizCloud PBX Phone Book

SIP Trunks & Rates

SIP trunk integration, call rates and service information.

Ports used on your PBX SIP CIS International Rate Free calls to 50+ international destinations Std Australia Rate HashTech-SIP-Trunks-Brochure High-Risk International Destinations SIP Trunk Product Integration & Protocol Rate Card - SIP Naked Rate Card - Premium SIP Trunk Rate Card - SIP ULTD Plus Rate Card - SIP Line ULTD

Handsets, Apps & Webphone

Desk phones, softphones, mobile apps and WebRTC.

Teams - Offered by Bria Extension Remote Tempaltes SoftPhone Clients Download How to install Grandstream handsets How to Use BizCloud PBX Connect on Your Phone: Download, Log In & Log Off | Vitalpbx Mobile App How to Log in and Navigate the WebRTC Interface Configure WebRTC Client Settings in HashTech SIP

Numbers, Porting & Call Features

Number porting, forwarding and international calls.

Porting Form Porting TOC How to Dial Internationally from Australia Using 0011 How to Forward Your DID Number